James was really easy to work with and very trustworthy. Thank you BMW Concord!
Very impressed with BMW Concord. Every person/department we came in contact with was exceptional and professional. Would do repeat business here.
Very nice experience with Concord BMW - especially Sales Manager Lena Chi. She was very approaching and helpful in choosing the right car that we were looking for. Very friendly to work with. Also, Michael from finance and Ken from Genius were very helpful and the process was very smooth. They have a nice inventory of cars with good combination of packages you can choose from as per your need.
Excellent service. Billy help me look for my car and answer all my questions and followed up with me after. Everyone was very nice and I believe it was Mike who went over the options and features of the vehicle with me. Great customer service and I am more than happy with my service. Thank you.
Victor was a great salesperson that new his stuff and took really good care of me. Finally upgraded to a nice BMW and I’m loving my car so far!
Our salesman was Butch, he was great! He had the Mini ready when we got to the dealership to test drive, he didn’t pressure us into buying the vehicle, which is something rare when you go into any dealership. Everyone we encountered was helpful answering all our questions. I’m sure we will be back to purchase another one in the future.
Butch was fantastic. Friendly, no hassle, no pressure. Just what you need in a dealership. Really catered to our needs and concerns. Thank you Butch!! Thank you Concord BMW & Mini!!!
Absolutely worth the drive from Northern California. One of the best car buying experiences ever.
B m w of Concord would not be the same without Scott sills I hope I got his last name rt the dealer had removed parts from my car for a inspection and returned it missing parts I had spoken to the service advisior who managed to get my parts back but no hardwere after several phone calls that never got returned I went and spoke to Scott ..with in about a half a min he had come up with a great solution and the following day had compleatly rectified the situation ...Scott is the best employee they have down there he would not even take a tip just wanted to let everyone know that it's people like Scott that make the dealer what it is today thanks Scott