Great buying experience provided by a great team of friendly professionals! The whole process took ~1 hour (with some pre-work done over email/online). Jason is the best! Thank you. I’m very happy with my new mini.
Just made a purchase of a certified pre-owned i3 and had pleasure working with Mark and Tyler. Mark was very friendly and patient with us and answered a lot questions. He's really good at accommodating our needs and requirements while meeting our budget. The full sales cycle from test driving to closing took us only a few hours. His manager Tyler is also really good and provided awesome service and the best interest rate that's unbeatable everywhere you go in the Bay Area BMW dealers. We are very happy and satisfied with this purchase. The car came out almost like brand new after detailed. Will highly recommend anyone who's interested in CPO or brand new BMW to shop at this dealer. Will definitely become a return customer for our next purchase as long as both Mark and Tyler are still around. Make sure you work with the right sales rep to get the right treatment.
Excellent service, my car was already ready with all the paper work since I negotiated my lease with Dilip's help up front before driving from San Jose.
Many thanks to Jackie Gottlieb and the BMW Concord staff for a great car-buying experience. She made the experience worthwhile and nice. The 540i had everything on our list of features we wanted and the Bluestone Metallic color was a real jewel.
Kris was helpful locating my car. His assistance along with Krystal was very good.
Our family have been clients of Concord BMW since they sold my Mother and Father their 325i. Today, Jackie Gottlieb was extremely helpful and courteous in my purchase of our 540i. Jackie is just an awesome Client Advisor and we will continue to come back to BMW Concord for our service needs. Thank you Jackie!!
I walked In to this location and Mark Wilson was available to help me.I really liked how he helped me to get enough information to choose my Mini eventually.He was probably the best car sales person I have worked with to do the process !In the end he spends hour to show me every detail how everything function in my car though I was tired to even remember some since I spent hours there .I also was pleased to work with the finance person .I love my Mini.Mark i may need to ask you a few question about a few details soon...
We recently bought a car from this dealership and we are very impressed by Jv Huybh, who helped us find the perfect car. He is very knowledgeable and super professional, willing to make extra efforts to help us make a choice. I always thought buying car is a stressful process, but JV makes car purchase a pleasant experience. He also makes concord BMW an exceptional dealership. Thank you, JV.
Before we arrived at BMW Concord, we had found a car on-line which matched the features we wanted and seemed like a good deal. Our Client Advisor, Jackie, took the time to find us an even better purchase of the same model, one that had been used by the dealership as a "loaner car." Everyone that we dealt with at the dealership was professional and respectful. The whole experience was the most pleasant we've had buying a car and we are extremely happy with our new car!