Took my 2014 BMW X5 in for service. Amy was my service rep and she did an amazing job. While it took longer than expected, they went thru the car with a fine tooth comb and made sure everything was taken care of. She communicated with me via text or phone with regular updates and responded quickly. Absolutely loved our experience here and great job Amy! Also loved the Lyft service to and from the dealership. Saved so much time!
Thanks Mark S and team for accommodating me and ensuring I received a great deal on the car that I wanted. I highly recommend BMW if Concord.
Great buying experience provided by a great team of friendly professionals! The whole process took ~1 hour (with some pre-work done over email/online). Jason is the best! Thank you. I’m very happy with my new mini.
Just made a purchase of a certified pre-owned i3 and had pleasure working with Mark and Tyler. Mark was very friendly and patient with us and answered a lot questions. He's really good at accommodating our needs and requirements while meeting our budget. The full sales cycle from test driving to closing took us only a few hours. His manager Tyler is also really good and provided awesome service and the best interest rate that's unbeatable everywhere you go in the Bay Area BMW dealers. We are very happy and satisfied with this purchase. The car came out almost like brand new after detailed. Will highly recommend anyone who's interested in CPO or brand new BMW to shop at this dealer. Will definitely become a return customer for our next purchase as long as both Mark and Tyler are still around. Make sure you work with the right sales rep to get the right treatment.
Excellent service, my car was already ready with all the paper work since I negotiated my lease with Dilip's help up front before driving from San Jose.
Many thanks to Jackie Gottlieb and the BMW Concord staff for a great car-buying experience. She made the experience worthwhile and nice. The 540i had everything on our list of features we wanted and the Bluestone Metallic color was a real jewel.
Kris was helpful locating my car. His assistance along with Krystal was very good.
Our family have been clients of Concord BMW since they sold my Mother and Father their 325i. Today, Jackie Gottlieb was extremely helpful and courteous in my purchase of our 540i. Jackie is just an awesome Client Advisor and we will continue to come back to BMW Concord for our service needs. Thank you Jackie!!